Microsoft’s Xbox division faces layoffs despite solid performance. This report explores what’s driving the cuts, how they fit into broader industry trends, and what they mean for the future of gaming.
Microsoft recently laid off around 9,000 employees, roughly 8% of its global workforce. While the cuts impacted teams across the company, the Xbox division was hit particularly hard. Studios like King Digital and ZeniMax, considered key parts of Xbox's strategy, also saw staff reductions. The decision drew criticism, including from the Communications Workers of America Union, which had partnered with Microsoft following the Activision Blizzard acquisition.
Microsoft Laysoff Over 9k Employees
Although layoffs are not new for Microsoft, the timing has raised questions. In 2014, the company let go of 18,000 people after acquiring Nokia. In 2023, 10,000 jobs were cut during a strategic shift toward artificial intelligence. This time, the situation is different because Xbox, despite facing cuts, is actually performing well. In April 2025, it was the top third-party publisher on PlayStation, selling 2.45 million copies across games like Forza Horizon 5, Minecraft, and Oblivion Remastered. King Digital, acquired in the $69 billion Activision deal, has also remained a strong mobile performer.
Gaming Industry Layoff Data
The current wave of layoffs reflects broader market trends. After years of growth, even the top players in gaming are seeing slower gains. From 2020 to 2024, smaller publishers saw their growth fall from +30% to -14%. In 2024, even the largest companies reported only modest increases. This signals a shift in strategy across the industry. Size and content libraries are no longer enough to ensure success.
As spending slows, firms are focusing less on expansion and more on efficiency. Microsoft’s decision fits this pattern. The company is adjusting to a new environment where efficiency is becoming more important than rapid growth. While painful, these cuts are part of a larger correction following a decade of aggressive hiring and portfolio expansion.
Gaming Industry Layoff Tracker
The layoffs at King Digital are particularly telling. Long considered a reliable cash generator, the studio saw its revenue decline slightly from $2.1 billion in 2023 to $2.0 billion in 2024. While the drop is small, it signals a bigger issue. King’s growth relied heavily on performance marketing - a strategy that is now showing diminishing returns.
The cost of acquiring mobile users has increased, while the returns on those investments have gone down. New competitors like Dream Games and Scopely are adopting different strategies and drawing users away from older titles. This shift is pressuring legacy mobile publishers like King and Supercell to rethink how they attract and retain players.
Candy Crush, King’s flagship title, remains popular and profitable. But its reach doesn’t extend beyond the app in the way newer games have managed. Games like Genshin Impact and Roblox have built entire ecosystems around their brands - from online communities to live events and content creation. Candy Crush has not followed that path, limiting its long-term potential.
Candy Crush Data
Despite its continued success in mobile gaming, Candy Crush has yet to evolve beyond its core gameplay. The franchise lacks the cultural presence that other major titles have developed. It has not expanded meaningfully into streaming, fan communities, or cross-platform experiences.
King has highlighted the diversity of its 500 million monthly active users to attract brand partners. However, its efforts to build a more coherent brand identity beyond performance marketing remain early and underdeveloped. Without stronger connections to broader entertainment trends or deeper community engagement, Candy Crush risks becoming a legacy brand - profitable but less relevant in a changing market.
The broader gaming industry is undergoing a correction. During the pandemic, publishers hired aggressively to meet demand. Between 2012 and 2024, the 15 largest game publishers expanded their workforce significantly. Based on pre-pandemic growth patterns, the sector should have reached around 122,000 employees by 2024. Instead, it hit over 146,000 - an overshoot of 19%.
Now, as growth slows, companies are reducing headcounts to bring operations back in line with market conditions. The era of rapid hiring and content-first strategy is giving way to a focus on distribution, reach, and platform leverage.
Annual Headcount Data
The recent layoffs have raised questions about Xbox’s direction. Some analysts view the cuts as a necessary financial adjustment. Others see them as a sign of deeper strategic problems. Xbox has faced criticism for mismanaging key franchises and struggling to maintain momentum with new titles. Projects like Everwild have been delayed, while recent releases like Doom: The Dark Ages have underperformed.
Xbox’s Game Pass strategy has also come under pressure. While offering games on a subscription model has helped attract users, it may be undermining the value of new titles by moving away from premium pricing. In contrast, Nintendo continues to treat its game launches as cultural moments, reinforcing the strength of its IP. Xbox’s more transactional approach could weaken its long-term position.
Xbox Game Pass
Other companies are watching these developments closely. Amazon, which has been gradually expanding into gaming, could use this moment to hire experienced developers. Earlier this year, the company brought on a former Turn 10 designer to lead development on a new racing game. With Xbox studios downsizing, Amazon may find more opportunities to strengthen its team.
Apple could also revisit its approach to gaming. As pressure grows on its App Store revenue and regulators scrutinize its practices, the company might consider investing in original game development. With significant cash reserves, Apple has the means to build a first-party gaming strategy if it decides to shift course.
Amazon Prime Gaming
The layoffs at Xbox reflect a larger shift in the gaming industry. What was once a period of fast growth and content expansion is now being replaced by a more cautious, efficiency-driven mindset. Companies are focusing on sustainability, ecosystem depth, and long-term engagement rather than rapid hiring and IP accumulation.
This transition is difficult, especially for the workers affected. But it also marks a new phase in how games are made, marketed, and maintained. Platforms like Xbox will need to adapt their strategies to stay competitive - not just by delivering content, but by building meaningful and lasting player experiences.
Source: SuperJoost
About the author
Eliza Crichton-Stuart
Head of Operations
Updated:
July 12th 2025
Posted:
July 12th 2025